Shipping policy

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Pickup orders will be available at your selected campus on the Sunday following your order -Please see someone at the Info Desk. 

 If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

 Shipping charges for Your Orders will be calculated and displayed at checkout.

 Shipping method: CourierPost

• Shipment cost: $5.00 NZD
  Estimated delivery time: 3 business days

 Shipping method: NZ Post Rural

• Shipment cost: $9.00 NZD
  Estimated delivery time: 5 business days

 Shipping method: Australia

• Shipment cost: $15.00 NZD
  Estimated delivery time: 7 business days

  Shipping method: Worldwide

• Shipment cost: $25.00 NZD
  Estimated delivery time: 10 business days

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Lifenz.org is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.